Systems Are Built by People—And Fixed by Them Too

What happens when human needs clash with invisible systems? That’s the question running through this edition of The Tok for Professionals.

Whether it’s burnout from unspoken expectations, sports stars lost to broken pipelines or bank runs sparked by fear—these stories reveal the human fingerprints behind every system. 

In Rewrite The Rules, Yolanda Lee shares how overgiving masked as teamwork can silently derail careers. Her turning point? Saying no with intention.

On TiE Talks Singapore, Rukmini Krishnaswamy questions why India’s sports funding lags so far behind education. “If we want more champions,” she says, “we need to fund the system that creates them.”

In Persuader Podcast, Uma Thana Balasingam unpacks the real art of persuasion—not data, not bravado, but deep listening. “

The takeaways:

  • Boundaries create better systems. Saying “yes” without alignment doesn’t make you a team player—it makes the system brittle.
  • Systems are shaped by what we choose to fund. Don’t just admire talent—invest in the runway.
  • Persuasion starts with empathy. The best pitch isn’t louder, but more human.

Want to create content that captures these more profound truths? Partner with CrazyTok. From launching your podcast to crafting short-form content, we’ll help you share what matters—without the hassle. Book a chat with our founder, Amit Ray, to know more.

— The CrazyTok Team

Rewrite The Rules | Woman Groups. Yay or Nay?

Watch | Read 

“When there’s misalignment, and overgiving and people pleasing outside of alignment—that’s where you start to see those frictions come up. And when I learned to say no and reclaim that time and energy, it had really positive impacts on my career.” — Yolanda Lee

Why Saying ‘Yes’ Can Hold You Back

  • Unwritten systems shape our behaviour. Women often absorb invisible roles just because the system expects them to.
  • Time is a resource, not a reward. Saying ‘yes’ out of guilt keeps the system running—but rarely in your favour.
  • The fix isn’t personal—it’s structural. Boundaries aren’t selfish; they’re how we make room for real impact.

TiE Talks Singapore | Impact Capital to Scaleup Indian Sports?

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“Only 1.24% of India’s CSR funds go to sports. That’s 23 times less than what education receives. If we want more champions, we need to fund the system that creates them.” — Rukmini Krishnaswamy

Why India’s Athletes Deserve More Than Our Applause

  • The problem isn’t talent—it’s traction. Without real investment, potential never reaches the podium.
  • India’s late start in campus sports is a growth opportunity. If we start now, we can build smarter, faster and more inclusive.
  • Systems thrive when they’re seeded early. The question isn’t “Do we have stars?”—it’s “Did we build them a runway?”

Persuader Podcast | Branding is Dead. Long Live Demand Generation.

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“If you truly listen to what the customer is trying to say—from their lens, from what they’re actually feeling, from what they’re not seeing—that’s your invisible steps toward the yes.” — Uma Thana Balasingam

What Great Sellers Understand That Others Miss

  • Data alone won’t persuade—your story will. Insights come alive when framed with curiosity and told with meaning.
  • Rejection isn’t the end—it’s a clue. When you stop taking ‘no’ personally, you start hearing what’s really being said.
  • Ask like a strategist, listen like a friend. The best persuasion happens when the human behind the pitch feels seen.

TechTonik | How Money Lending Shaped Our World

Listen 

“Back then, it really was the Wild West of banking. There wasn’t even one agreed value for a dollar. That inefficiency—and the fear that came with it—made the system vulnerable. The Fed was created to coordinate, to calm, to correct.” — Sherry Jiang

The Human Foundations of Central Banking

  • Panic is human. Systems exist to contain it. Central banks weren’t born from strategy—they were born from fear.
  • Trust is a social contract, not a spreadsheet. Currencies hold value only because we believe in the people and policies behind them.
  • Order is a response to chaos. Every regulation—every institution—started as a human reaction to things falling apart.

Quotes That Hit 

“University sport was almost non-existent in India. Countries like the US and UK have had a century of it—we’re only beginning now. It’s taken us time to reach a stage where we can deploy real capital into sports, but things can really improve from here.” – Amrut Joshi

“Rejection isn’t personal—it’s often about circumstances beyond your control. If you focus on the process and truly listen to what the customer is feeling, you’ll find your invisible steps toward the yes.” – Uma Thana Balasingam

“Burnout often starts with a block. If you catch it early—by letting go of what you can’t control and reaching out to allies or mentors—you can prevent it before it takes hold.” – Ritu Mehrish

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About the Author
An intrepid communicator and writer, Athirupa is skilled at drawing up content and copy that tell stories and shaping up someone else’s lines too. When not geeking over sentence structures, she can be found diving into nature’s creations, a new book, or a language or two.

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